Note: This feature is available on demand.
To request that this feature be enabled,
contact Technical Support by using /support in Buzz, by email at firstname.lastname@example.org, or by phone at 801-805-9505 (Monday through Friday, 7 am to 6 pm MST).
reach out to your Domo Customer Success Manager or Technical Consultant.
Depending on the feature, you may be required to complete training before you can use the feature.
You can find multi-factor authentication options in Admin Settings > Security > Authentication. You can only do this if you have an "Admin" default security role or a custom role with "Manage All Company Settings" enabled. For more information about default security roles, see Default Security Role Reference. For more information about custom roles, see Managing Custom Roles.
In the Admin Settings, you can access options for enabling multi-factor authentication for the employees in your company. When multi-factor authentication is enabled, users who log into Domo are sent an authentication code via text message; they must then enter this code to access Domo. If they have not entered mobile numbers into Domo, they will receive an email instead. They will not receive a separate prompt.
The mobile app does not currently act as the second factor for authentication. Users on mobile will need to receive the SMS message the first time they log in.
If you enable multi-factor authentication before users have entered their mobile numbers, if they attempt to log in they receive an email with the code instead of a text message.
Training Video - 2-Factor Authentication
Note: The product training videos are for Domo customers and clients only.
Admin SettingsAdmin Settings
Under Security, click Authentication.
The multi-factor authentication options are found at the bottom of the Authentication panel.