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Domo Knowledge Base

Opsgenie Connector

Version 3

 

Intro

Opsgenie is a cloud-based incident management platform. Use Domo's Opsgenie connector to retrieve data about alerts, incidents, users, and more. To learn more about the Opsgenie API, visit their page (https://docs.opsgenie.com/docs).

You connect to your Opsgenie account in the Data Center. This topic discusses the fields and menus that are specific to the Opsgenie connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.

Prerequisites

To connect to your Opsgenie account and create a DataSet, you must have your Opsgenie API key. For information about obtaining an API key, see https://docs.opsgenie.com/docs/api-key-management.

Connecting to Your Opsgenie Account

This section enumerates the options in the Credentials and Details panes in the Opsgenie Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.

Credentials Pane

This pane contains fields for entering credentials to connect to your Opsgenie account. The following table describes what is needed for each field:  

Field

Description

API Key

Enter your Opsgenie API key.

Domain

Select your Opsgenie domain. If you are using the EU instance of Opsgenie, you must use api.eu.opsgenie.com

Once you have entered valid Opsgenie credentials, you can use the same account any time you go to create a new Opsgenie DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.

Details Pane

This pane contains a single menu from which you select a report.

Menu

Description

Report

Select the Opsgenie report you want to run. The following reports are available:

Alerts Returns a list of alerts. You must select Merge as your Update Mode (in the Scheduling tab) for this report to run properly. 
Incidents Returns a list of incidents. You must select Merge as your Update Mode (in the Scheduling tab) for this report to run properly. 
Schedules Returns a list of schedules. You must select Replace as your Update Mode (in the Scheduling tab) for this report to run properly.
Teams Returns a list of teams. You must select Replace as your Update Mode (in the Scheduling tab) for this report to run properly.
Users Returns a list of users. You must select Replace as your Update Mode (in the Scheduling tab) for this report to run properly.
Who Is on Call Returns a list of users on a call. You must select Replace as your Update Mode (in the Scheduling tab) for this report to run properly.

Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.