Lithium Advanced Connector
Intro
Lithium Technologies provides social customer experience management software for enterprise customers. Use Domo's Lithium connector to retrieve data related to forums, such as leaderboards of kudos authors, lists of visiting users, and so on. To learn more about the Lithium API, visit their website (https://community.lithium.com/t5/Community-API/bd-p/developers-rest-api).
The Lithium connector is a "Cloud App" connector, meaning it retrieves data stored in the cloud. In the Data Center, you can access the connector page for this and other Cloud App connectors by clicking Cloud App in the toolbar at the top of the window.
This is the advanced version of the Lithium connector. There is also a standard version that contains fewer reports and configuration options. For more information, see Lithium Connector.
You connect to your Lithium account in the Data Center. This topic discusses the fields and menus that are specific to the Lithium connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.
Primary Use Cases |
User community management and activity |
Primary Metrics |
|
Primary Company Roles |
Community roles |
Average Implementation Time |
1-2 hours |
Ease of Use (on a 1-to-10 scale with 1 being easiest) |
4 |
Prerequisites
To connect to your Lithium account and create a DataSet, you must have the following:
-
The username and password for your Lithium account.
-
The server URL for your Lithium instance. For example: https://community.company.com
Connecting to Your Lithium Account
This section enumerates the options in the Credentials and Details panes in the Lithium Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.
Credentials Pane
This pane contains fields for entering credentials to connect to your Lithium account. The following table describes what is needed for each field:
Field |
Description |
---|---|
Username |
Enter the username for your Lithium account. |
Password |
Enter the password for your Lithium account. |
Base URL |
Enter the server URL for your Lithium instance. For example: https://community.company.com |
Once you have entered valid Lithium credentials, you can use the same account any time you go to create a new Lithium DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.
Details Pane
This pane contains a primary menu from which you can select a report, along with various other fields and menus that may or may not appear depending on your selected report.
Menu |
Description |
||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Report |
Select a Lithium report. The following reports are available:
|
||||||||||||||||||||||||||||||||||
Time Period |
Select the desired time period for the report data. If you select All, all available data is shown. |
||||||||||||||||||||||||||||||||||
Days Back (Optional) |
Enter the number of past days of data to be retrieved. For example, if you entered 30, data would be retrieved for the last 30 days. |
||||||||||||||||||||||||||||||||||
All or Specific Boards |
Select whether you want your report to show all boards or one or more specific boards. |
||||||||||||||||||||||||||||||||||
Boards |
Select the boards you want to retrieve data for. |
||||||||||||||||||||||||||||||||||
Data Retrieved |
Select whether you want your report to return all data or only new data since the last successful run. |
||||||||||||||||||||||||||||||||||
Users |
Select the user you want to retrieve data for. |
||||||||||||||||||||||||||||||||||
Data Aggregation |
Select how you want the data in the report to be broken down. |
||||||||||||||||||||||||||||||||||
Categories |
Select the categories you want to retrieve data for. |
||||||||||||||||||||||||||||||||||
Select One |
Select whether you want to pull data from all boards or a specific board. |
||||||||||||||||||||||||||||||||||
Report URL |
Enter the URL of the Lithium report you want to pull into Domo. |
Other Panes
For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.