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Domo Knowledge Base

SurveyMonkey QuickStart App

Version 6

 

Intro

SurveyMonkey delivers the ability to quickly create and publish online surveys. The SurveyMonkey QuickStart provides summary views to track performance for all of your surveys in one place. Key metrics include survey status, completion rate, questions answered, and more.

Usage

Business questions that can be answered:

  • How did my surveys perform?

  • Are my surveys effective in acquiring responses?

Metrics included in the App:

  • Completed Surveys

  • Response Tracking

  • Survey & Question Detail

  • Survey Trend

  • Top Completed Surveys

  • Complete Surveys

  • Questions Sent

  • Survey Completion Rate

  • Total Question Sends

  • Response Status

  • Survey and Question List

  • Survey Creation

  • Surveys Sent

Authentication

SurveyMonkey Username and Password are required to authenticate.

QuickStart Reports

For report descriptions, see SurveyMonkey Connector.

Report Configuration / Report Details

The selectable reports will need to be configured as followed:

Report

Scheduling (Change update settings)

Parameter(s)

Selection

All Survey Details

 

None

 

QuickStart Data

The SurveyMonkey QuickStart will provide the following data collections and cards:

Collection

Card

Card Description

Data Name

Executive Pulse: 5 metrics to keep you up-to-date

Completed Surveys

COMPLETED SURVEYS
Displays the total number of responses per survey. Determine how successful surveys are based on the number of responses that are received.

All Survey Details

Executive Pulse: 5 metrics to keep you up-to-date

Response Tracking

RESPONSE TRACKING
Tracks the number of unique responses for your top 20 most sent surveys. Consider modifying surveys if the number of responses is not as high as anticipated.

All Survey Details

Executive Pulse: 5 metrics to keep you up-to-date

Survey & Question Detail

SURVEY & QUESTION DETAIL
Shows the number of responses to each survey campaign in the period. Find patterns in the questions that receive the most responses and try to replicate that content.

All Survey Details

Executive Pulse: 5 metrics to keep you up-to-date

Survey Trend

SURVEY TREND
Shows the total number of surveys started by users and the number of responses received. Determine whether the current period is above or below average.

All Survey Details

Executive Pulse: 5 metrics to keep you up-to-date

Top Completed Surveys

TOP COMPLETED SURVEYS
Shows the top 10 surveys with the most completed questions. Identify the elements that contributed to the success of these surveys and replicate those elements in future surveys.

All Survey Details

 

Collection

Card

Card Description

Data Name

Responses: Are my surveys effective in acquiring responses?

Complete Surveys

Displays the number of completed and partially completed survey questions. Evaluate your completion rate and replicate effective elements of high performing surveys.

 

All Survey Details

Responses: Are my surveys effective in acquiring responses?

Questions Sent

Measures the percent change in the number of questions sent over the last 30 days against the previous 30 days. Use this information to evaluate your recent activity.

 

All Survey Details

Responses: Are my surveys effective in acquiring responses?

Survey Completion Rate

Measures the percentage point difference in the survey completion rate over the last 30 days versus the previous 30 days. Determine if your response rate is acceptable or not.

 

All Survey Details

Responses: Are my surveys effective in acquiring responses?

Total Question Sends

Shows the total number of questions for all surveys sent during a specified period. Determine if the right amount of questions are being asked to ensure a high response rate.

 

All Survey Details

 

Collection

Card

Card Description

Data Name

Results: How did my surveys perform?

Response Status

Shows the number of completed and partial responses by survey. Find surveys close to completion to determine the reasons why they have not been completed.

 

All Survey Details

Results: How did my surveys perform?

Survey and Question List

Shows a list of surveys and questions that were asked. Find questions or surveys that were routinely skipped and modify or drop the questions.

 

All Survey Details

Results: How did my surveys perform?

Survey Creation

Displays the total number of surveys open during specified period. Determine whether the current period is above or below average.

 

All Survey Details

Results: How did my surveys perform?

Surveys Sent

Measures the percent change in the number of unique surveys sent over the last 30 days against the previous 30 days. Evaluate your performance against the goal.

 

All Survey Details