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Saving Lives via Operational Efficiency and Action-Oriented Data Displays

Presenter

  • Neil Gomes, Chief Digital Officer and SVP of Technology Innovation and Consumer Experience, Thomas Jefferson University

Abstract

Thomas Jefferson University and Jefferson Health System via its hospitals and ambulatory clinics is saving lives everyday, and Domo plays a key role supporting that effort. Join Neil Gomes, Chief Digital Officer and SVP of Technology Innovation and Consumer Experience, as he shares:

  • How Jefferson used Domo to reveal operational latency in clinical, academic, and administrative processes

  • How Jefferson increased throughput and patient satisfaction in their Emergency Rooms by using Domo to provide real-time, action-oriented ER/ED status updates and trend data

  • How Jefferson used Domo to reveal latency in transition and between touch points to reduce chemotherapy appointment authorizations by 18 days 

  • How to overcome an unseen and yet damaging operations bottleneck – touchpoint latency

  • The remarkable impacts of providing front-line staff with actionable, outcome-oriented, and consumer-focused data displays

Video & Presentation DeckEdit section

DomoPalooza 2017 attendees get exclusive access to conference recordings and presentations by visiting https://www.domo.com/domopalooza/dp17-videos and using the password emailed to them by Stuart Gold on April 7th, 2017. If you did not attend Domopalooza 2017, please reach out to your account executive to discuss viewing options.