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Domo Knowledge Base

Meltwater Connector

Version 3

 

Intro

Meltwater (formerly known as Sysomos) is a software as a service (SaaS) company that develops and markets social media monitoring and engagement software that emphasizes analytics and focused engagement. It examines millions of posts each day from social media platforms, blogs and news sites, filtering out the useless or non-applicable ones and assigning sentiment to the ones you are interested in. Meltwater's API enables you to stay on top of billions of editorial, blog, and social media conversations. Use Domo's Meltwater connector to retrieve the desired filtered searches from billions of records. To learn more about the Meltwater API, visit https://developer.meltwater.com/.

You connect to your Meltwater account in the Data Center. This topic discusses the fields and menus that are specific to the Meltwater connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.

Prerequisites

To connect to your Meltwater account and create a DataSet, you must have the following:

  • Your Meltwater API User Key

  • Your Meltwater API Client Id

  • Your Meltwater API Client Secret

Connecting to Your Meltwater Account

This section enumerates the options in the Credentials and Details panes in the Meltwater Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.

Credentials Pane

This pane contains fields for entering credentials to connect to your Meltwater account. The following table describes what is needed for each field:  

Field

Description

User Key Enter your Meltwater API user key.
Client ID Enter your Meltwater API client ID.
Client Secret Enter your Meltwater API client secret.

Once you have entered valid Meltwater credentials, you can use the same account any time you go to create a new Meltwater DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.

Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select.

Menu

Description

Report

Select the Meltwater report you want to run. The following reports are available:

One Time Export Exports all documents matching the specified search and date range.
Searches Returns a list of all the searches.
Search Selection Criteria Select whether you want to enter the search IDs manually or select from multi-select tree.
Enter Search IDs Enter the comma separated values (,) for Search IDs (maximum 5 search IDs). The Search IDs can be found in the Searches Report.
Companies Select the Company to report on.
Additional Data Select the value to expand. The selected value is expanded and the rest are ignored. All values are ignored if 'None' is selected.
Date Selection Select the date format for your data.
Single Date Select whether the report data is for a specific date or for a relative number of days back from today.
Specific Date Select the specific date using the date selector.
Relative Date Enter the number of days back that you would like to get data for in the Days Back field. Specify either today or 0, yesterday or 1, or today-7 or 7 to get data for 7 days into the past.
Date Range Select the specific or relative date range.
Start Date - Specific Select the first date in your date range using the date selector.
End Date - Specific Select the last date in your date range using the date selector.
Start Date - Relative

Enter the number of days back that you would like to get data from (start day). Combine with End Date to create a range of represented days.

For example, if you entered 10 for Start Date and 5 for End Date, the report would contain data for 10 days ago up until 5 days ago.

End Date - Relative

Enter the number of days back that you would like to get data to (end day). Combine with Start Date to create a range of represented days.

For example, if you entered 10 for Start Date and 5 for End Date, the report would contain data for 10 days ago up until 5 days ago.

Time Period Specify the time period that you would like to receive data for.
Starting Day of the Week Select the day you would like your week to start with.

Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.