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Domo Knowledge Base

Whitelisting IP Addresses for Connectors

Version 13

 

Intro

Whitelisting IP addresses is usually required for database connectors. These connectors must also have SSL enabled on their database server in order to authenticate.

IP Addresses to Whitelist

Important: The IPs listed below must be whitelisted on your database server. You should not add these IPs to the whitelist in your Domo instance. Doing so will simply lock everyone out of the instance who is not coming from the IP addresses listed below. If you add these IPs to the whitelist in your Domo instance rather than on your server, incoming users will receive an error upon trying to log in that says "We're sorry but the system is not performing right now."   

If Domo connectors need access to your servers, you will need to whitelist all of the following IPs in the section below corresponding to where your Domo instance is hosted. IPs are given using CIDR notation for convenience when working with AWS Security Groups and other network security systems.

If you are unsure where your Domo instance is hosted, it's most likely US East (AWS).

Tip: A /32 after an IP address is CIDR notation for a single address. Smaller numbers, such as /27, indicate a range of IP addresses.
Ex: 
3.214.145.64/27 means the range of IPs from 3.214.145.64 to 3.214.145.95 inclusive.
US East (AWS):

3.214.145.64/27 (Includes all IPs from 3.214.145.64 through 3.214.145.95 inclusive)

54.208.87.122/32

54.208.94.194/32

54.208.95.167/32

54.208.95.237/32

US East (Azure):

13.92.125.193/32

40.76.8.174/32

US East (GCP):

35.245.151.224/27 (Includes all IPs from 35.245.151.224 through 35.245.151.255 inclusive)

Australia (Sydney):

52.62.103.83/32

Canada:

15.222.16.24/29 (Includes all IPs from 15.222.16.24 through 15.222.16.31 inclusive)

Ireland (Dublin):

52.18.90.222/32

Japan (Tokyo):

54.168.46.79/32

For information about controlling access to Domo based on IP address, see Whitelisting IP Addresses in Domo.