Lithium QuickStart App

Intro

Lithium provides products and solutions to help businesses manage social conversations with customers everywhere. The Lithium QuickStart adds additional social insight by tracking community growth, activity and engagement, and customer satisfaction.

Screenshot

Requirements and Notes

Requires the following:

Lithium-powered community
Login credentials and base URL
Admin role (required to pull activities)

Pulls all available data
Capable of generating reports for specific timeframes

Usage

Customer Satisfaction: Are members getting solutions to their questions?
- Top 15 Solution Authors
- Top 15 Kudoed Authors
- Top 15 Viewed Solutions
- Solutions by Board
- Top 25 Kudos Per Post
Executive Pulse: 5 metrics to check daily
- Most Active Authors
- Leading Authors
- Post Activity
- Community Daily Use
- User Rankings
Member Participation: How active is your community?
- Active Authors
- Original Posts vs Replies
- Top 15 Category Views
- Top 15 Board Views
- Posts, Replies and Kudos
Member Quantity: How is your community growing?
- Total Registered Users
- New Users Year Over Year
- New Users
- New Users This Month

Authentication

Credential	Description
Username	This is your email address with access to Lithium
Password	This is your password for the username with access to Lithium
Base URL	This is the server URL for your Lithium instance (e.g.community.domo.com).

Credential

Description

Username

This is your email address with access to Lithium

Password

This is your password for the username with access to Lithium

Base URL

This is the server URL for your Lithium instance (e.g.community.domo.com).

QuickStart Reports

For report descriptions, see Lithium Connector.

Report	Schedule Update Setting	Parameters	Selection
All Posts	Replace	Report	List of all posts in the given board(s)
All Posts	Replace	Select One	All Boards
Registered Users	Replace	Report	List of Registered Users
Registered Users	Replace	Days Back	2000
General Category Metrics	Replace	Report	General metrics for a category
		Days Back	90
		Categories	Your selected category(ies)
General Board Metrics	Replace	Report	General metrics for a board
		Days Back	90
		Boards	Your selected board(s)
Kudos by Author	Replace	Report	Leaderboard of Kudos Author
Kudos by Author	Replace	Time Period	all
List of Solutions	Replace	Report	List of Solutions
		Days Back	2000
		Boards	Your selected board(s)